auto europe insurance review

Do you agree with Auto Europe US’s star rating? I was then asked if i would like to book another car for the day before.Eventually, I contacted Europecar directly who without any issue allowed my to change the date and gave me a car on the day required without any charge or penalty. I checked my email minutes later to discover the initial reservation had in fact succeeded leaving me with two identical bookings albeit the second reservation was slightly dearer. Thank you for your reservation and your review. If there is any damage, you will have to pay the excess to the car hire company, but you will then be able to claim it back. They rent vehicles from many of the leading brands globally including Alamo, Avis, Budget, Europcar, Hertz, National, Sixt, Enterprise and Dollar. I’m hoping this publicity at the least would serve notice to others about this risk. Thank you. I will never use AUTO EUROPE UK again. This made the total just under £600 for 11 days for an Automatic Renault Megan. Avis would not even add my wife as an additional driver. Took £533 from me for a booking and gave poor advice regarding pick up. I will repost on this forum with an outcome.It is about time these online companies stopped their idiosyncratic practices. | Read 81-100 Reviews out of 1,271 Stay away. Management was quirky, and co workers did not last long. Have only given one star because there is no zero.arrived at airport and didn’t have credit card with 1100 pounds on it.no car,no refund no discussion-Absolute scam-avoid like the plague, SCAMthey write every where "Free Cancellation 48hrs before Pick up". This with marred for us both by an unarguably distressing experience.I was denied the use of prepaid car hire (Voucher auto Europe-AE) by the Car Hire rental company (Avis)at the airport on account of my license being out of date. Paid and quoted one price with Full Insurance and then on collection of vehicle was informed that I had to pay a further amount of money for another insurance to cover everything. Should the car hire company charge you the excess caused by theft or damage to the vehicle, you may make a claim for the refund of this sum from Auto Europe after the rental. All links for complaint given to me are dead ends! Write a review. Buy insurance from the company renting you the car. CDW never covers damage to tyres, glass, exterior mirrors, underside, interior, roof, engine, damage to the locks and loss of vehicle keys. 12 days later, when returning the vehicle, I was faced with a daily insurance rate that I had never agreed to. People should not pay any money in advance for car hire abroad whatever the inducements although pre booking is usually financially advantageous. They regularly throw in … It cost more than the original hire.When I finally managed to get through to a customer service rep the following day, he laid all the blame on Europcar and refused to apologise, or even find out if I managed to get myself sorted. Much like the US, it is illegal to operate a vehicle without insuring any potential damage to outside property or people, so all of our car rentals automatically include it. It was met with a brick wall and no attempt to help and hid behind the T&C's. Our expat car insurance covers a range of different expatriate scenarios, and we can provide cover for up to 180 days of European travel – if you have a permanent address in Europe.. Why Choose Keith Michaels for European Car Insurance I paid for insurance with Auto Europe (voucher number 5157419) but when I picked up the car from the hire car company (Europecar) they said that they do not recognize auto Europe’s insurance and so I paid for insurance twice. When we went to our designated EuRopcar at Lido in Madera we had to pay a further £248 for insurance, as we were told the Full Insurance only covered us up to the value of 3000 euros anything above this would have to be paid by us. And don't bother with the 'award-winning' customer service - they were in no way helpful only pointing to terms of use page 5 note 7 that made it very clear we were wrong. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Auto Europe Italia Reviews 8,350 • Excellent . People have left remarks such as “cheapest car by miles and quick service”, “used for a number of years, always receive great savings” and “always easy, quick and reasonably priced — I keep coming back”. Booked car hire for the whole of September through Auto Europe UK and paid for full insurances etc Collected the car from the Inter Rent desk at Murcia Airport. Auto Europe is avoiding paying insurance excess by giving ridiculous arguments. My very very bad experience was due to the simple fact that I was able to use the service of the car rental company that I chose ... they (the rental company) simply stopped my rental ... and Auto Europe UK did not make a move to try to test the problem ... Not even by phone calls, much less online, via email or website!They just kept my money! Auto Europe offers the Refundable Excess with Super Cover package to its customers. Basic European car rental insurance coverage is as follows: Third Party Liability - Car rental damage done to people and things outside of the rental car. Terrible company. This is called Excess Reimbursement Insurance (ERI) and can be purchased online, in advance of your trip. Had to send another 5 before I got another reply (exactly the same as the first- stock answer with no real substance or reasoning as to why Auto Europe would let me place an order with my debit card which I would not then be able to use upon arrival.SCAM. Auto Europe have been a leading car hire company, providing car hire right around the world for over 50 years. Paid for a car to be available at the airport in create. This insurance is with Auto Europe and not with Avis. I've used Auto Europe for years. Liability insures against any damage done to anything outside of the rental car while fire insurance protects against mechanical fires. However, when I submitted a claim for a couple of scrapes I was told there was no cover as 1) was whilst parked and 2) was whilst reversing and my fault. Really poor customer service. We bacisally had no choice. © 2021 Trustpilot A/S. When i arrived at the airport to collect the car i was informed by the Avis staff that the CWD does NOT cover the full value of the excess for the insurance if you involved in an accident. Would you like to add a photos or videos? This will provide an honest view of the satisfaction level and the high-quality, exemplary service we provide to our customers and clients. All Auto Europe Car Rentals include liability and fire insurance at no extra cost. Auto Europe has been my most reliable car hire aggregator. I know it says in the Contract that there is no refund for early returns, but common, this is a unprecedented situation and absolutely not acceptable. I suggest someone senior at the firm investigates this and refunds the entire amount for the second reservation as this was attributable to a technical glitch. Affordable excess refund is one of the reasons I always choose Auto Europe. Reviews > Auto Europe Car Hire Our Review of Auto Europe Car Hire. Auto Europe is avoiding paying insurance excess by giving ridiculous arguments. Big mistake!! If you read the T&C's they say it covered for the full amount. Auto Europe have refused any refund. Auto Europe are thieves. Hired a car through Auto-europe, which was booked at Europcar at bologna airport. Visit this website autoe urope.it. Always check your card statement: charged for non existing rental. Thieves. Do you agree with Auto Europe US's TrustScore? For 10 years we use Auto Europe services and were quite satisfied, but June this year we discovered on our last day, hurrying to the airport, some scratches on the rented car. Beware!! As this was a technical error, I (as you do) requested a refund for the second booking and to my surprise Autoeurope car responded with "as a goodwill gesture we have to cancel your reservation with a fee of £95" ? Auto Europe is avoiding paying insurance excess by giving ridiculous arguments. Auto Europe Car Hire. Brought this up with Auto Europe as they were whom I'd placed my original order and they have been no help at all. Y auto europe, however, when I actually picked up the car, I w asked for all kind of extra insurances which I declined. AE have not only retained the whole fee they also gave me no help whatsoever and would not re-assign the agreement. The original price when booked was £348.00 which included full insurance cover. When I asked to be out through to customer services they told me no. The main downside is that car hire excess insurance could end up costing you more than you save. As it was 4:30am, I attributed the failure to website maintenance. they provide quotes from the main rental companies, and they are open about what is included and what is not. Your browser does not support embedded videos. The money I paid in advance for a service which one THEY wouldn't let me use!This is a crime, isn’t it? I have been using Auto Europe for many years - always happy with the service. Do not book with them if you want to risk the chance of being stranded at an airport late at night. Always double check your card statement, don't trust their email saying that the payment was rejected, they don't send any email after charging your card. Confirmed that the payment did n't go through for car hire aggregator the sale considerable cost with another firm our... And gave poor advice regarding pick up usually financially advantageous also show you what company quote! Advice regarding pick up have produced documentation auto europe insurance review I 'd placed my original order and are! Even if you 'd like to publish your review be available at the airport in create cases, is. Original price when booked was £348.00 which included full insurance cover made the total just under £600 11! Ensure what they sell me is correct was quirky, and they have been no help whatsoever would. 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